View this video on YouTube. Due to licensing restrictions, you can create only one HP recovery solution from your computer. The Virtual Agent is currently unavailable. If your computer is not plugged in, you will receive a caution message. Most notebook computers have the ability to create removable recovery media using HP Recovery Manager software.
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Your computer screens might vary slightly from the screens shown below.
This section describes how to save a recovery image to a USB flash drive. Features and important information for saving a recovery hhp to a USB flash drive The following is a list of features and important information:.
It is important to protect the discs you created.
Searching for recovery manager. Depending on freation type of media you selected, use one of the following sections to create recovery media. Recovery drive is ready.
You can stop at this screen during the creation process to know what size of storage device you should use. Media creation successful message. Create discs from Windows safe mode using a different brand of disc. You can stop at this screen during the creation process to know what size of storage device you should use. Dsc asked questions about creating HP recovery media Why do I get the message, "Recovery disc has been created"?
The recovery image creation software allows only one recovery image to be created. If the first recovery disc set is incomplete or damaged and this message opens, use another method to obtain new recovery media. Europe, Middle East, Africa. System restore You can use a restore point recorded on your PC to open Microsoft System Restore and restore your computer to a previous state. You must have created a system image to use this option.
The Virtual Agent is currently unavailable. The only choice is to click OK and exit the program. Be sure to save any important information from the device before creating the recovery solution. If you have already created or attempted to create recovery discs, do not use the Flash Disk Utility. If you want to save all the software on your computer at any given point in time, use Windows 7 to create a system "image".
Find Solutions, ask questions, and share advice with other HP product owners. Store these discs in a safe dark place away from sunlight. Restart the computer and press the F2 key to open hard drive diagnostics.
HP PCs - Obtaining PC Recovery USB Drives or Discs | HP® Customer Support
In Windows, type create a recovery drive into Search, and then select Create a recovery drive from the search results. Be very careful when purchasing recovery solutions that are not affiliated with HP.
Asia Pacific and Oceania. You can use the recovery discs you create on your computer on another computer only if the second computer is the same model as the one that created the recovery discs. The creation process takes about 30 minutes per DVD. Also, USB flash drives that are branded with the Windows 8 compatible logo do not work. A verification window opens, showing the locations for removable disks. If the hard drive test returns a good result, re-attempt the image creation.
Uncorrupted means that the recovery partition has not been modified or removed. Only one HP recovery solution can be created and Recovery Manager detects a previously successful session.